Why should I trust ROAD MECHANIC?
You shouldn't....... Trust is earned
Do I need to be home?
Yes. Our return business is based on trust, we highly recommend at least watching the diagnosis so we can explain and show you the problem instead of taking our word for it.
Why don’t you provide maintenance service or commercial lawn mower repairs?
Contact any reputable lawn mower repair company at the height of the cutting season and most certainly the response will be, at least two weeks out for repairs or maintenance.
By concentrating exclusively on non-commercial breakdowns we are able to schedule service calls within three days.
Even if parts need to be ordered your mower will be repaired within one week of the initial service call.
What if I am outside your service area?
Sorry, we do not accept service call outside our service area
How do I schedule an appointment?
What if I have to reschedule?
You can cancel or reschedule a service call up to a 1/2 hour before arrival.
The quickest and easiest way is by sending a text message to 863 286 1829
Service calls not cancelled or rescheduled a half an hour before arrival will be billed a $60.00 cancellation fee
Do you repair any other equipment?
We are strictly a residential lawn mower repair company. We do not provide any services other than lawn mower breakdown repairs.
What is your hourly labor rate?
You are not charged by the hour for repairs
We do have a $45.00 minimum service call labor charge
After the diagnosis or inspection you will receive an Itemized written quote for your approval. Quotes are based on a repair labor rate of $60.00 an hour quoted in 15 minute increments.
How long will the repairs take?
Most lawn mower repairs are minor and are completed within one hour.
If parts need to be ordered we will reschedule to complete the repairs as soon as the parts are received, usually within one week.
Can I complete the repairs myself?
Can I buy my own parts?
Yes, purchasing your own parts may save you money
What is your warranty?
30 days parts and labor, unless otherwise noted on the quote